Become someone who knows what to do when it matters.

Each module gives you the tools to stay calm, think clearly, and actually help.

    1. Welcome

    2. Meet your instructor

    3. Before you begin: reflect on where you're starting from

    4. Let's introduce ourselves

    5. Where are you now?

    6. Quiz: Getting started

    7. Shape your learning journey

    1. What you’ll take away from this module

    2. What psychological first aid really means

    3. Using the CARE approach in psychological first aid

    4. Why this training matters

    5. How to talk so people feel heard

    6. Putting CARE into action

    7. Quick check-in: what have you learned so far?

    8. How are you feeling about the material?

    1. Learning Objectives

    2. The impact of not being listened to

    3. Empathy vs Sympathy

    4. Avoiding unhelpful responses in psychological first aid

    5. Reflecting on Active Listening

    6. Empathy in Action

    7. Reflecting and Connecting

    1. Learning Objectives

    2. Fact-or-Fiction

    3. Video: What is Depression?

    4. Knowledge Check: Understanding Depression

    5. Video: Approaching Someone Who May Be Experiencing Depression

    6. Applied Quiz: Supporting Someone with Depression

    7. Scenario

    8. Supporting someone with depression

    9. Decision Making Exercise

    10. Discussion Forum: Building Your Mental Health Resource Toolkit

    11. Applied MCQ: Depression and Psychological First Aid

    12. Course survey

    13. Test

    14. Case Study: Maria’s Story

    1. Learning Objectives

    2. Fact or Fiction: Anxiety Disorders

    3. Profiles of Anxiety Disorders

    4. Recognising Signs and Symptoms of Anxiety

    5. Knowledge Check

    6. Activity

    7. Knowledge Check

    8. Activity

    9. MCQ: Recognising Signs and Symptoms of Anxiety and Depression

    10. Introduction

    11. Case Study of Adam

    12. What are panic attacks?

    13. Knowledge Check

    14. Managing Panic Attacks

    15. Case Study: Liam’s Story

    16. Case Study: Sarah’s Story

    1. Learning Objectives

    2. Video: Understanding Panic Attacks

    3. Knowledge check

    4. Video: Supporting someone having a panic attack

    5. Knowledge check

    6. Case Scenario

    7. Discussion Activity

    8. Applied MCQ: Panic Attacks

    9. Case Study: Mark’s Story

Why this course matters.

  • Feel more confident when someone is struggling.
  • Know how to respond calmly, not freeze.
  • Support others — without carrying it all yourself.

Stand out with a verified digital badge — share it on LinkedIn, your CV, or anywhere your work speaks.

More than a badge — it’s a signal.

When you complete this course, you’ll unlock a verified digital badge that tells others you don’t just care — you’re capable. Add it to your LinkedIn, CV, or email signature to stand out in a crowded field. You’ll also get a Certificate of Completion, perfect for PD records, performance reviews, or your professional portfolio.

Over 1,000 learners and counting.

See what others are saying about their experience.

“Honestly, I was sceptical about doing an online course — but this one felt different. It was clear, practical, and actually useful. I ended up applying what I learned the same week at work.””

Sam, Support Worker

“As an HR professional, I’m often the first point of contact when staff are going through something difficult. This course gave me a structured, practical approach I can use straight away. The CARe framework was particularly helpful — especially the reminder to pause, listen fully, and not jump into problem-solving. I’ve already used the ‘reassure and inform’ step during a team debrief, and it helped calm the room. It’s a resource I’ve now recommended to several managers across our organisation.””

Elena, HR Manager

““English is not my first language, and I usually struggle with online courses. But this was different. I could follow each step, take my time, and really understand how to support someone. Now I feel more confident to help when someone is feeling overwhelmed.””

Ahmed, Disability Support Worker

““Most PD I’ve done just ticks a box. This actually felt practical — the examples were real, the language made sense, and because it was self-paced, I could get it done around my shifts.””

Jess, Mental Health Support Worker

““I thought maybe this course would be same like other online training — easy to forget. But it’s different. I still remember the listening part, and I use it when I talk with people who feel upset. It help me feel more calm and know what to say.””

Thanh, Community Volunteer

““I almost didn’t enrol because of the price — I assumed it wouldn’t be as useful as a face-to-face workshop. But I was wrong. This is probably the best value training I’ve done. Everything was clear, practical, and easy to apply. I’ve already used the support framework twice at work, and it made a big difference in how I responded. I wish I’d done this earlier.””

Sione, Case Manager

““I’ve done plenty of professional development, but most of it is theory-heavy and hard to apply. This course was different — everything felt grounded in real situations. The examples were practical, and the support steps were easy to remember. I’ve already used them in conversations with students and staff. I even shared parts of the course with my team, and they found it just as helpful. It’s one of the few courses I’d actually recommend to others.””

Anjali, School Wellbeing Officer

Feel confident. Stay calm. Know what to do.

Get started from just A$5.75/week (billed annually). Try it for 7 days — if it’s not for you, we’ll give you your money back.

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By the end of this course, you’ll walk away with practical skills you can use immediately.

  • Understand what mental health first aid is — and why it matters

  • Recognise early signs that someone might be struggling

  • Respond with calm, confidence and care in challenging situations

  • Know what to say, what to do, and when to step in

  • Refer people to the right support without overstepping your role

  • Help reduce stigma and promote mental health awareness in your community

Why We Built This.

To help you stay calm, listen well, and actually help.

Kieran Thorpe | Director

BHealthSc, GCertEd, GDipPsych, MSc (Psych), MAPS

Hi, I’m Kieran — a psychology lecturer and mental health educator with over 20 years of experience supporting people through challenging moments. I’ve worked across education, community services and mental health, helping individuals, teams and organisations build the skills to respond calmly, confidently and compassionately when someone is struggling. This course was designed to give you practical tools — not just theory — so you can feel ready to help when it matters most. My goal is to make sure you leave with simple, real-world strategies that you can use straight away, no matter your role or background. You don’t need to be a psychologist to support someone — you just need the right approach. That’s what this course is all about.

Dr Ashley Humphrey | Co-Founder

BA (Psych) (Hons), PhD

Hi, I’m Ashley — a psychology educator and researcher with a focus on how people think, connect, and find meaning in tough times. My work explores the values, beliefs, and social dynamics that shape wellbeing — especially for young people and those navigating uncertainty. Over the past decade, I’ve published research on identity, mental health, and social connection, and taught psychology at the university level. But I’ve always believed that psychology should be useful — not just academic. At The Wellbeing Project, I help turn big ideas into practical tools. My aim is to make sure the learning feels relevant, clear, and immediately useful — so that what you take from our courses sticks with you long after the page is closed.

Here’s what others often ask before enrolling.

We’ve answered some of the most common questions below to help you feel confident before getting started.

Absolutely. You don’t need any prior knowledge — this course is designed to be practical, clear, and easy to follow, no matter your background.

We’ve designed it to fit around your life. It’s self-paced, so you can dip in and out as it suits you — no pressure, no deadlines.

There are no live sessions required — everything is available on-demand, so you can learn when it works for you.

Yes — you’ll receive a Certificate of Completion and a verified digital badge you can add to your CV or LinkedIn profile.

You’ll get a mix of short videos, practical activities, and reflection exercises — it’s designed to be engaging, not just passive watching.

You’ll still have access to your resources and can revisit materials anytime. We also send occasional updates and tips to keep your skills fresh.

While it’s an online course, we include realistic case examples and practical exercises to help you apply what you’ve learned.

Yes — you can choose a monthly or yearly plan depending on what suits you best.

We’re happy to help. Just email us at [[email protected]], and we’ll arrange an alternative payment method.

As soon as your payment is confirmed, you’ll get instant access to the full course.

No problem. Just contact us and we’ll help you pause or reschedule your enrolment.

Yes — we offer group enrollment options for teams and organisations. Reach out to us and we’ll guide you through it.

In 2018, we were bored, tired, and frustrated with sitting through professional development that didn’t work. It was the 21st century — why were we still getting death by PowerPoint? With support from Spark Deakin and backing from Deakin University, The Wellbeing Project was born. Not just a course, but a rethink of what learning could be.

This site is intended to provide general information and strategies to assist with the management of behavioural challenges. This is not a substitute for specialist medical advice and you should always consult a qualified health professional before commencing any intervention.

Before there were whiteboards, there were stories in the stars.

We learn on Wurundjeri land, named after the Manna Gum — a tree rich in culture, medicine and meaning. We honour Elders past and present, the original teachers.